For SWIFT support, please email sbsupport@paycommerce.com

SWIFT Solutions Suite

Our focus has always been to make it easier for our clients to solve the various technology, business and administrative challenges of joining and operating SWIFT.

With over one hundred clients covering all major constituents of SWIFT, users including Banks, Broker/Dealers, Custodians, Investment Managers, Securities Market Infrastructures, and some of the world’s largest corporations, PayCommerce has proven processes and automation that are guaranteed to deliver results.

PayCommerce’s service offerings cover 4 main categories:

1. Service Bureau
2. Infrastructure Services
3. Integration Services
4. Business Consulting

1. Service Bureau: PayCommerce provides a complete, flexible, proven and cost-effective SWIFT outsourcing solution.

PayCommerce has been granted the Premier Certification Level, the highest of the certification levels for Service Bureau that SWIFT announced in 2013. Utilizing all SWIFT components ensures support for the latest SWIFT functionality and features and just as soon as SWIFT makes them available. Naturally, all SWIFT message types including the full range of MT, MX and all variations of FileAct are supported. Going beyond SWIFT: A broad array of add-on functionality enhances your SWIFT experience including some of the most sophisticated alerting systems that provide instant information related to specific events that you choose to be informed about, automatic conversion of messages to pdf, a data warehouse for instant and sophisticated reporting, transformation of messages to and from non-SWIFT formats, a full range of compliance solutions, duplicate checks and custom software.

PayCommerce offers unmatched resilience that goes beyond technology and data centers to cover process, people, offices and measurement. Flexibility allows you to outsource any or all components and to tailor the outsourcing best suited to your needs.

2. Infrastructure Services for clients with an in-house SWIFT infrastructure.

PayCommerce has deep technical expertise from serving 80 clients with in-house SWIFT infrastructures ranging from those with 50,000 messages a day to smaller institutions with less than 100 messages a day. Our staff includes SWIFT Certified Specialists in the subject area: SWIFTNet Infrastructure. No other organization worldwide has more SWIFT certified staff than PayCommerce. Managed Operations is a service that completely manages your SWIFT infrastructure and is offered as either Gold or Premium to suit your needs and budget. On Call Support provides quick access to our SWIFT experts with guaranteed SLAs.

PayCommerce also undertakes Fixed-Fee Projects for clients who need assistance only for specific requirements.

3. Integration Services cover a wide range of software development services ranging from simple utilities to complex integrations using middleware that are uniquely engineered and licensed to dramatically reduce the cost and complexity of a very broad range of SWIFT integration problems. In particular, PayCommerce offers integration as an outsourced service so you can retain your existing SWIFT infrastructure and use PayCommerce’s services only for integration.

4. Business Consulting offers the following services:

Bank On-Boarding: PayCommerce manages the entire on-boarding process right from planning to contacting banks, testing and the final implementation. PayCommerce’s automated tools enhance the ability of a corporate to manage the bank process beyond implementation.

SWIFT Message Advisory: PayCommerce has a deep knowledge of SWIFT messaging, the detailed content of the individual fields of various SWIFT messages as well as the business context in which these messages are used. Training Programs are customized for a wide variety of business and technical users to suit your needs and your budget.